By Jessica N. Roberts
June 15, 2001
The University's Office of Human Resources will offer an Employee Assistance Program (EAP) beginning July 1.
"We are excited to offer this benefit to our employees and their family members as a way to help balance the work and life issues we all face," said Lorraine Goffe-Rush, director of employee relations.
The EAP provides confidential, professional assistance to benefits-eligible University employees and their family members to help resolve problems that are affecting their personal lives or job performances. The program will be managed by People Resources, a nationally known professional consulting firm specializing in employee-assistance services.
People Resources' services have been prepaid by the University as part of the EAP benefit package.
Employees can contact People Resources 24 hours a day, seven days a week to schedule a confidential appointment with a specialist. In case of an emergency, a specialist can be contacted directly at any time.
EAP specialists have professional training and expertise in a wide range of issues such as marriage and family problems, alcohol and drug abuse, emotional and psychological concerns, financial difficulties, stress and much more. Wellness information will also be available through an interactive Web site.
The EAP process begins when an employee or family member recognizes a personal problem. Once the employee or family member contacts the EAP, a session is arranged with a specialist.
During the first session, the employee or their family member will work to clearly identify problems, the steps that can be taken to resolve the problems and the other resources available to help with the problems. The EAP specialist works with the employee or family member to develop a goal and will meet for up to five sessions to achieve the goal.
If outside resources are required, the specialist will help the employee or family member find and contact the most appropriate resource and will follow up to ensure that the necessary assistance is received.
The University's EAP program is based on confidentiality. The discussions between the employee and the specialist remain private unless the employee provides written consent or as mandated by law. No personal information is disclosed.
A more complete description of the benefits and services available through the EAP will be mailed out to employees in early July.
In addition, employees can visit www.peopleresources eap.com or call (800) 765-9124.